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Parago Software, a leading asset management provider, today announces Grey Matter as an approved supplier of Parago, the unique online asset management system.

Grey Matter is an independent and trusted provider of expertise in Microsoft licensing, licence reporting and licence management.

Tim Roots, director of Parago Software commented: "Partnering with Grey Matter, a 26 year established and highly successful company, adds great strength to our positioning in the commercial sector. With a large commercial customer base, we look forward to addressing the complex issue of software asset management (SAM) in a number of different sized organisations.

"Together, we aim to help companies to achieve strategic future cost savings through more effective software procurement and management. Too often we hear that a significant number of businesses are yet to address SAM; firstly this means that they are not benefitting from the potential substantial fiscal savings, secondly it places them in many a risky situation with regards to breaching software licensing laws."

Andrew King, managing director of Grey Matter, explained: "We were looking for a SAM solution that was both affordable and easy to use. Parago Software’s success in the education sector proves to us that Parago is the perfect product to offer to our small and medium sized business customers.

"Lacking the technical resources that large organisations may have, SMEs require an easy solution to implement. Not only that but they ideally require a hosted SAM solution that does not need installing locally or any additional hardware. We are now proud to launch Grey Matter assetVault, powered by Parago; a highly cost effective solution to SAM, a task that can be highly daunting and complex for many."

Parago Software has three new additions – Jesse Westgate, Lucy Cowdery and Colin Nocetti - Welcome to the team!

Jesse, our new Sales Director, has a wealth of experience having worked in sales for over 20 years, more recently managing a Business Development team focused on building major accounts and new business acquisition for a leading IT reseller. Jesse’s main role will be to develop and grow the Parago brand with an innovative Channel campaign working with Resellers & Partners across the UK.

Lucy joins with 18 years experience in customer services and support. Previously working at Sage, Lucy arrives with a strong software accounting background and full understanding of the importance of asset management, accurate procurement and budget forecasting. Lucy is now a product manager at Parago Software.

Colin joins us with a wealth of experience in automated and manual testing software. Colin's role is junior programmer and customer support.

For organisations with their own internal support staff the Helpdesk will help manage and identify high maintenance assets.

Features include:

• Creation of tickets
• Assigning tickets
• Apply tickets to existing assets
• View ticket history for specific asset
• Reports including tickets raised against individual assets
• Anonymous ticket submission
  • Including auto-discovery of assets (if the PC is ParagoAgent managed)
• Ticket modification notifications, including:
  • RSS (really Simple Syndication)
  • Email
• REST interface (Limited to creation, listing of tickets for phase 1)
• Customisable creation interface
• Ticket history

Contact us for more details.